Understanding patterns. Creating paths.

Pattern & Path Positive Behaviour Support is built on the belief that every behaviour has meaning — and every person deserves the opportunity to live a life that reflects their values, interests, and aspirations.

We work alongside people, families, and support teams to understand the patterns that shape behaviour and create paths toward meaningful change.

Our ethos is grounded in:

• Partnership – genuine collaboration with the person and their network.

• Purpose – finding the why behind behaviour to inform lasting change.

• Positivity – focusing on strengths, not deficits.

• Practicality – strategies that work in real life, not just on paper.

• Progress – promoting learning, independence, and connection for the person as well as there network.

At Pattern & Path, behaviour support isn’t just about reducing behaviours of concern — it’s about increasing quality of life and building confident, capable teams around the person.

Child Safety

Pattern & Path Positive Behaviour Support is committed to the safety, protection, and wellbeing of all children and young people we support. We do not tolerate any form of child abuse and take all concerns or allegations seriously.
We have both a legal and moral responsibility to protect children and promote their right to feel safe and valued.
Our policies and procedures are designed to minimise risk and ensure that every child is protected from abuse and exploitation to the best of our ability.
If a child is at immediate risk, please call 000.
To request a copy of our Child Safe Policy, please email info@patternandpathpbs.org.

Privacy and Confidentiality

We respect your right to privacy, dignity, and confidentiality. Any personal information shared with us is kept secure and only used for the purpose of delivering high-quality support.
We will only share information with your consent or where legally required to do so. We may discuss your case with team members or supervisors to ensure consistent, safe, and effective support.
We will never sell or disclose your information for financial or marketing purposes.

To request a copy of our Privacy and Confidentiality Policy, please email info@patternandpathpbs.org.

Feedback and Complaints

We genuinely value your feedback — whether it’s a suggestion, a compliment, or a complaint. Your input helps us improve and ensures our services meet your needs.
If you’d like to provide feedback or make a complaint, please get in touch so we can respond promptly and fairly.

To request a copy of our Feedback and Complaints Policy or our Feedback Form, please email info@patternandpathpbs.org.

Preventing Abuse, Neglect and Exploitation

Pattern & Path has zero tolerance for any form of abuse, neglect, or exploitation. Everyone deserves to live free from harm and to be treated with respect and dignity.
If you have concerns about yourself or someone you know, please contact us directly or, if immediate danger is suspected, call 000.
To request a copy of our Preventing and Responding to Abuse, Neglect and Exploitation Policy, please email info@patternandpathpbs.org.

Human Rights and Dignity

We are guided by the Victorian Charter of Human Rights and Responsibilities (2006), which recognises that all people are born free and equal in dignity and rights.
We are committed to upholding the rights of every person we support, ensuring that our work reflects respect, inclusion, fairness, and compassion.

Cultural Safety and Inclusion

Pattern & Path is committed to creating a culturally safe and inclusive environment for everyone. We recognise and celebrate the diversity of the people we support and are guided by the principles of cultural humility, respect, and ongoing learning.
We pay our respects to Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of Country and honour their continuing connection to land, water, and community.
To request a copy of our Cultural Safety Plan, please email info@patternandpathpbs.org.

Artificial Intelligence (AI)

We are committed to the ethical and responsible use of artificial intelligence (AI) in our practice. This includes transparency, accountability, and protecting client privacy when using digital tools.
To request a copy of our AI Position Statement, please email info@patternandpathpbs.org